Ypu can access to the user logs from two places:
- It is possible to go to the logs from the customers list.
- If the customer or its users make a backup (successful, error or warning), then in the Last Backups column colored squares will appear, their colors suggest the state with which the backup was completed, after clicking on the square you will be redirected to the page with the client's logs.
- After switching to the customer's dashboard, find the user who has backed up and whose logs you would like to check. Expand the list of a given user devices and select from which device the logs you would like to check. Then, in the Last Backups column, click on the colored square and it redirected you to the logs page.
- After expanding the list of devices, select the Host logs option from the COG for the chosen device.
After moving to the list of logs you can see not only the logs for backups, but also those for logging into the application and the panel, reset encryption key, etc.