In case of the forgotten password of the Xopero Administrator System(admin), you can use the following instruction.
Manual reset of the administrator password
1. In the first step you need to log in to your QNAP device using an SSH connection. It is possible by e.g: the free program PuTTy - http://www.putty.org/
2. In the Host Name (or IP address) field, type your QNAP device address, and check the SSH connection type. After that click Open or if the need arises change other settings.
3. After showing up in the above window you need to press the Yes button.
4. You need to enter your login and password to your QNAP device.
5. After logging in you need to reset the password. To do this type in the following command:
/etc/init.d/XoperoServer.sh reset_password
After this operation password is set to default - admin
Unlocking the administrator account
In case the instructions above don't seem to bring any better, the administrator account may have been blocked. To unlock the admin account, you need to:
- Log in to the QNAP device using SSH connection (in the same way as in previous instruction - points 1-4)
- After logging in, we need to connect with the Xopero database. In this case, you need to type in the command below:
/etc/init.d/XoperoServer.sh psql - After that, execute another command that will result in unlocking the administrator account:
update public.administrativepanelusers set "blocked"=false,resethash=null where name='admin'; - Exit the database by :
\q