Solving the problem of moving applications in read-only status

1. Stop the service and turn off the application,
2. Go to %ProgramData% directory and remove Xopero Cloud directory with content,
3. Start the service,
4. After start the application and log on, a window with the possibility of adding a new device or selecting one of the previously defined appears. Select the appropriate, or add new.
   

1. Determine which hosts of user to be removed, and next restore data from it, if you do not want to lose them,
   
2. Stop the service and turn off the application,
3. Go to %ProgramData% directory and remove Xopero Cloud directory with content,
4. Log on to the user panel and remove the host from the account edit,
5. Start the service,
6. After start the application and log on, a window with the possibility of adding a new device appears. If the message is results from hardware changes, please contact the service provider.

If the instructions above doesn't help, we recommend sending ticket to Xopero's technical support.